CNY Ordering info
Pre-ordering date for Chinese New Year delivery:
- 18/01/24 to 04/02/24 11:59pm.
- Payment must be made immediately after order is placed, otherwise it will be cancelled and you have to re-submit another new order. Goods and delivery slots subjected to availability.
- Delivery slots on 1st come 1st serve basis.
Minimum order amount for delivery:
- $98 with a $15 delivery fees, minimum order applies for period: 18/01/24 to 12/02/24.
- Free delivery for $138 and above.
- Peak delivery surcharge of $3 will be added for delivery dates on 07/02/24 & 08/02/24, no surcharge for self-collection.
- Specific-time delivery option at additional $28.
Important things to take note:
- Expected delays for orders to be delivered on 07/02/24 & 08/02/24, i seek your understanding for not rushing our drivers. Your orders will defintely be delivered.
We do not deliver on the following dates:
- 除夕 09/02/24 (Self-collection avail from 10am till 1pm), 初一 10/02/24, 初二 11/02/24.
Delivery resumed on:
Self-collection orders details:
- Self collection address: Blk 15 Woodlands Loop #01-15, Singapore 738322
- Self collection available from now onwards.
- Self collection orders for 09/02/24 must be placed through phone call to our office: 64811088
- Our office (Ph: 64811088 or Whatsapp 86872288)
Amendments/Cancellation of orders:
- All amendments eg. adding of products, change of delivery dates/time must be made before 02/02/24
- All cancellation must be made before 02/02/24, otherwise no refund will be given.
- All amendments/cancellation to be send via email sales@joohwafood.com.sg or whatsapp to 86872288, state your 5 digit order id and amendment details.
Enjoy your Joo Hwa steamboat this Chinese New Year,
thank you very much for your support!